Advisory · Speaking · Facilitation

Tech mindset.
Any business.

The operating methods that make tech companies fast, customer-focused, and hard to compete with are not proprietary to tech. Any business can adopt them and I can show you how.

How I work Get in touch

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About

The gap advisors struggle to close.

I spent years inside the tech sector — across SaaS businesses, startups, and enterprise technology — and came out with a clear view. The methods that make tech companies fast, customer-focused, and hard to compete with are not proprietary to tech.

Most non-tech business leaders never get access to someone who has operated inside those businesses and can translate what actually works — not the theory, not the consultant's version, the real thing — into decisions and operating models they can own and execute.

That is the gap I fill. I work with SME owners who are smart enough to know their business needs to change, but have never had a practitioner-level guide to show them how.

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14+

Years as an independent strategic advisor

Tech

Deep background across SaaS, startups, and enterprise technology including Microsoft NZ, Datacom and Callaghan Innovation

SME

Primary focus on owners and leaders of businesses with 20+ people or $10M+ revenue

CVM

Customer Value Management — the integrating methodology that connects strategy, product, and team alignment

Services

Three ways to work together.

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Strategic Advisory

Hands-on advisory for SME leaders navigating AI adoption, product strategy, and competitive positioning. I work alongside you — not above you — to build the clarity and alignment your team needs to move.

I give you the 20% you need to understand, with enough rigour behind it to make the other 80% navigable by you and your team.

SME owners · 20+ people · $10M+ revenue

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Keynote Speaking

Brett communicates how technology — including AI — is going to affect business, politics, and society, without the jargon and without catastrophising. Audiences leave with a grounded, actionable picture of what is actually changing.

Complex ideas made clear. Consistently rated among the best presentations audiences have seen.

Medium-to-large organisations · Conferences

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Facilitation

Strategy sessions, AI readiness workshops, and leadership alignment days. I build the shared language and shared confidence that lets a leadership team move together — not just the CEO.

A strategy that only the CEO understands is not a strategy.

Leadership teams · Boards · Organisations

My approach

How I work.

Proven in practice, applied in context

Every method I bring to a client engagement has been tested inside real tech businesses under real commercial pressure. Not theory. Not a framework borrowed from a business school case study. If I recommend it, I have seen it work — and can describe specifically where and how.

Zero fluff

Jargon and abstraction are usually someone else's problem, exported to you. Any idea worth acting on can be explained plainly to a smart business owner. If it cannot, it is not yet understood well enough to be useful.

The 20% that matters

Most leaders do not need to understand everything. They need to understand enough to act well and lead their team through the rest. If a client leaves more dependent on me than when they arrived, the engagement has failed.

Customer value at the centre

The most reliable way to align a leadership team, prioritise investment, and build competitive advantage is to get clear on what customers actually value — and organise the business around delivering more of it. This is a strategic principle, not a customer service one.

Everyone on the bus

Part of my job — in advisory, in facilitation, and on stage — is to build the shared language and shared confidence that lets a leadership team move together. Understanding is the entry point. Alignment is the outcome that matters.

Momentum as the measure

My primary goal at the start of an engagement is to make sure you are more capable, more confident, and moving faster at the end of it. My second goal is to make myself unnecessary as quickly as possible.

On AI

The question that changes
every decision.

I approach AI from the perspectives of business benefit and customer value. Not from technology capability. Not from hype.

Most businesses approaching AI start with the wrong question. "What can AI do?" is a technology question. The useful question is a business one — and answering it correctly determines what to build, what to automate, and what to leave alone.

Most technology speakers tell business audiences what AI can do. Most business speakers lack the technical depth to say anything precise about it. I sit at that intersection: enough technical grounding to cut through the noise, enough business focus to connect every AI capability to a specific customer outcome or competitive advantage.

"What do my customers value — and can AI help me deliver more of it?"

That reframe changes every AI decision that follows. Businesses that answer it clearly will be materially harder to compete with in five years. Most are still asking the wrong question.

Speaking & Facilitation

Why organisations book me.

▸ Technology's impact — made clear

I communicate how technology — including AI — is going to affect business, politics, and society. Without technologist jargon. Without catastrophising. Audiences leave with a grounded, actionable picture of what is actually changing and why it matters to their specific situation.

Technology speakers who lack business depth describe capabilities without connecting them to outcomes. Business speakers who lack technical depth cannot say anything precise about mechanisms. I cover both.

▸ New ways of working — from the inside

I show business leaders operating methods drawn from the tech sector — product thinking, customer value management, rapid iteration — that help them build more nimble and competitive businesses.

Business speakers who have not operated inside tech businesses describe these methods from the outside. I have used them. The difference is audible. Consistently rated among the best presentations audiences have seen.

I present to medium-to-large organisations, conferences, leadership summits, and industry events. Available for keynotes, panel discussions, and full-day facilitated sessions. Speaker biography copy available on request.

Tech mindset. Any business.